Re: 1. Love your clients; the definition of

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: : : So which definition from which dictionary did you use Wanda here? : : I will look it up. : : That is such a good question! : What is love? : Heck what IS love? : I know it might be shocking to some but I mean a real *unconditional* love, the same : love I have for my dearest friends for whom I am a confidant - because for my clients : I am a confidant too. And every successful business should be (how else will they trust : you with their problems that your business is supposed to solve?) : - Love is when we care about them and it gives us a pleasure to see them grow and succeed : - Love is when we put their needs first - and our needs second (yeah, really - in business!) : - Love is when we feel really emotionally gratified just by loving and being around : (oh yeah - I will get some letters from "realistists" for this one :-)) : - Love is UNCONDITIONAL! : - And this is the love I mean when I say *love for customer*. : BUT... : Yes - there is but! : Number one: : - not all of us are able to love! : So, this kind of loving the customers is possible only for those who were able to heal : the past and become secure and assertive and loving to tehmeselves first. Because we : cannot love others until we learn how to love ourselves. : If you are nor ready - don't despair - work on it. : Get some "how to build your self-esteem" classes, learn communication skills (nor selling, : communication skills) : Number two: : - a subject of love needs to be chosen carefully, too! : Target people you want to love, Those who will appreciate it. Not all people want that kind : of love, of course. So leave them (for your competition - let them struggle :-)) : Loving the humanity is fine - but perhaps you do more for your own family and your dearest : friends than you do for the humanity. I do more. Perhaps you have more patience and more : time to spend to listen about their problems? Perhaps you give them someting very very special : for their birthday and do a surprise party here and there - which you do not do for everyone : else, whom you love as a human race? And that is the special kind of love I have for my clients. : Not "the human race" type - the "dearest friend" kind of love. : That's why I like to say - they are my clients for life. : Long after I stop coaching them and being paid on a monthly basis. : : : Many people have confused concepts about the word “love” and many of them will duplicate : : that according to their own understanding(often wronged by past experiences) and either : : will be scared or will go for it, making some clients feel uncomfortable (will love them too much :) ) : Yeah - the same happen in other relationships. : People confuse love with a need to control all the time. : In marriages, in parent-child relationships. : Love is not controling. : Love is not becoming co-dependent either. : As I said - many people need to learn how to love first. : This is not a business approach for everyone. : Some people are ready - some will never feel comfortable. : Therefore if you love your customers that way, you have no competition. : Really. Becaue people are so hungry of love that they will reward you : in a way you cannot even imagine. : So, Raphael - I didn't give you a definition after all. : But I hope it expains this love-thing a little bit better.

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