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Scientific Advertising
table of contents
By Claude C. Hopkins
Chapter 21 - Good Business
A rapid stream ran by the writers boyhood home. The stream
turned a wooden wheel and the wheel ran a mill. Under that primitive method,
all but a fraction of the streams potentiality went to waste.
Then someone applied scientific methods to that stream - put in a turbine
and dynamos. Now, with no more water, no more power, it runs a large manufacturing
plant.
We think of that steam when we see wasted advertising power. And we
see it everywhere - hundreds of examples. Enormous potentialities - millions
of circulation - used to turn a mill wheel. While others use that same
power with manifold effect.
We see countless ads running year after year which we know to be unprofitable.
Men spending five dollars to do what one dollar might do. Men getting back
30 percent of their cost when they might get 150 percent. And the facts
could be easily proved.
We see wasted space, frivolity, clever conceits, entertainment. Costly
pages filled with palaver which, if employed by a salesman, would reflect
on his sanity. But those ads are always unkeyed. The money is spent blindly,
merely to satisfy some advertising whim.
Not new advertisers only. Many an old advertiser has little or no idea
of his advertising results. The business is growing through many efforts
combined, and advertising is given its share of the credit.
An advertiser of many years standing, spending as high as $700,000 per
year, told the writer he did not know whether his advertising was worth
anything or not. Sometimes he thought that his business would be just as
large without it.
The writer replied, "I do know. Your advertising is utterly unprofitable,
and I could prove it to you next week. End an ad with an offer to pay five
dollars to anyone who writes you that he read the ad through. The scarcity
of replies will amaze you."
Think what a confession - that millions of dollars being spent without
knowledge of results. Such a policy applied to all factors in a business
would bring ruin in short order.
You see other ads which you may not like as well. They may seem crowded
or verbose. They are not attractive to you, for you are seeking something
to admire, something to entertain. But you will note that those ads are
keyed. The probability is that out of scores of traced ads the type which
you see has paid the best.
Many other ads which are not keyed now were keyed at the beginning.
They are based on known statistics. They won on a small scale before they
ever ran on large scale. Those advertisers are utilizing their enormous
powers in full.
Advertising is prima facie evidence that the man who pays believes that
advertising is good. It has brought great results to others, it must be
good for him. So he takes it like some secret tonic which others have endorsed.
If the business thrives, the tonic gets credit. Otherwise, the failure
is due to fate.
That seems almost unbelievable. Even a storekeeper who inserts a twenty-dollar
ad knows whether it pays or not. Every line of a big stores ad is charged
to the proper department. And every inch used must the next day justify
its cost.
Yet most national advertising is done without justification. It is merely
presumed to pay. A little test might show a way to multiply returns.
Such methods, still so prevalent, are not very far from their end. The
advertising men who practice them see the writing on the wall. The time
is fast coming when men who spend money are going to know what they get.
Good business and efficiency will be applied to advertising. Men and methods
will be measured by the known returns, and only competent men can survive.
Only one hour ago an old advertising man said to the writer, "The day
for our type is done. Bunk has lost its power. Sophistry is being displaced
by actuality. And I tremble at the trend."
So do hundreds tremble. Enormous advertising is being done along scientific
lines. Its success is common knowledge. Advertisers along other lines will
not much longer be content.
We who can meet the test welcome these changed conditions. Advertisers
will multiply when they see that advertising can be safe and sure. Small
expenditures made on a guess will grow to big ones on a certainty. Our
line of business will be finer, cleaner, when the gamble is removed. And
we shall be prouder of it when we are judged on merit.
The End
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